Terms of Service

Introduction and Acceptance of Terms

Welcome to CalmSettle. These Terms of Service (the Terms) constitute a legally binding agreement between you (the User, Client, or you) and ZhiJiang JiuDang Trading Co., Ltd., operating under the brand name CalmSettle (CalmSettle, we, us, or our), a company registered in the People’s Republic of China with its registered office at Unit 1, Floor 1, No. 82, Group 8, Sangshuhe Village, Anfusi Town, Zhijiang, Yichang — 443000, China (CN).

By accessing the website located at www.calmsettle.buzz (the Site), by engaging our computer systems design and related services (collectively, the Services), or by otherwise interacting with CalmSettle in any manner that invokes these Terms, you acknowledge that you have read, understood, and agree to be bound by all provisions contained herein. If you do not agree with any part of these Terms, you must refrain from accessing the Site and from using any of our Services immediately.

These Terms apply to all visitors, users, clients, and any other persons who access or use the Site or the Services. Your continued use of the Site or Services following any modifications to these Terms constitutes your acceptance of the modified Terms, as detailed in Section 16 below.

Definitions and Interpretation

For the purposes of these Terms, the following definitions apply:

• Agreement means these Terms of Service together with any additionally executed service contracts, statements of work, project proposals, and any policies referenced herein.
• CalmSettle refers to the brand and operating entity ZhiJiang JiuDang Trading Co., Ltd., including its employees, contractors, agents, and affiliates.
• Client means any individual or organization that has entered into a service engagement with CalmSettle, whether through a formal contract or by accepting these Terms.
• Confidential Information means all non-public information disclosed by either party to the other, whether orally, in writing, or through any other medium, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.
• Content means all text, images, graphics, code, data, designs, documents, and any other materials made available through the Site or produced as part of the Services.
• Services means all computer systems design, systems integration, managed operations, technology consulting, security and compliance, data engineering, and related professional technology services provided by CalmSettle.
• Site means the website located at www.calmsettle.buzz and all subdomains, subpages, and associated digital properties operated by CalmSettle.
• User means any individual or entity that accesses the Site or uses the Services, whether or not they have created an account or entered into a service agreement.

In these Terms, unless the context requires otherwise, words in the singular include the plural and vice versa, and headings are for convenience only and do not affect interpretation.

Eligibility to Use the Services

By using the Site or the Services, you represent and warrant that: (a) you are at least 18 years of age, or the age of majority in your jurisdiction if higher than 18; (b) you have the legal capacity to enter into a binding contract; (c) if you are using the Services on behalf of an organization, you have the authority to bind that organization to these Terms; and (d) your use of the Services does not violate any applicable law, regulation, or third-party right.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we determine that a User does not meet these eligibility requirements or has provided false, misleading, or incomplete information. The Services are intended for business and professional use; they are not directed at individual consumers for personal, family, or household purposes unless explicitly agreed in a separate writing.

If you are located in a jurisdiction where the use of our Services is prohibited by law, you may not use the Site or the Services. It is your responsibility to ensure that your use complies with all laws applicable to you.

Description of Services

CalmSettle provides professional computer systems design and related services. Our service portfolio includes but is not limited to the following categories:

• Systems Architecture: Design and specification of distributed systems, cloud infrastructure, on-premise deployments, and hybrid topology solutions. Deliverables may include architecture diagrams, component specifications, interface contracts, and deployment plans.
• Systems Integration: Connection and orchestration of disparate platforms, legacy systems, and third-party services through API engineering, middleware configuration, and data pipeline construction.
• Managed Operations: Proactive monitoring, incident response, performance optimization, and ongoing administration of production systems. Service levels are defined in individual service agreements.
• Technology Consulting: Strategic advisory covering technology selection, migration planning, digital transformation roadmaps, architecture audits, and total cost of ownership assessments.
• Security and Compliance: Security architecture design, threat modeling, identity and access management, encryption strategy, and regulatory compliance framework implementation.
• Data Engineering: Design, construction, and maintenance of data platforms including data lakes, streaming pipelines, analytical warehouses, and business intelligence systems.

The specific scope, deliverables, timeline, and fees for any service engagement will be defined in a separate statement of work, project proposal, or service order executed by both parties. In the event of any conflict between these Terms and an executed service agreement, the service agreement shall prevail with respect to the specific engagement.

User Accounts and Responsibilities

Certain features of the Site or Services may require you to create an account. When creating an account, you agree to provide accurate, current, and complete information and to update that information promptly if it changes. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password.

You are fully responsible for all activities that occur under your account, whether authorized by you or not. You agree to notify CalmSettle immediately of any unauthorized use of your account, any breach of security, or any other compromise of your credentials of which you become aware. CalmSettle shall not be liable for any loss or damage arising from your failure to comply with these account security obligations.

We reserve the right to suspend or terminate your account, with or without notice, if we reasonably believe that: (a) you have violated these Terms; (b) your account has been compromised; (c) your use of the account poses a security risk; or (d) your account has been inactive for an extended period and we have been unable to reach you through the contact information provided.

Intellectual Property Rights

Our Intellectual Property: The Site, including all content, features, and functionality thereof — such as text, graphics, logos, icons, images, audio clips, video, software, code, and design elements — is owned by CalmSettle, its licensors, or other providers and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. The CalmSettle name, the CalmSettle logo, the calmsettle.buzz domain, and all related names, logos, product and service names, designs, and slogans are trademarks of CalmSettle or its affiliates.

Your License to Use the Site: Subject to your compliance with these Terms, CalmSettle grants you a limited, non-exclusive, non-transferable, and revocable license to access and view the Site for your personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Site except as expressly permitted by these Terms.

Service Deliverables: Intellectual property rights in deliverables produced as part of a paid service engagement shall be addressed in the governing service agreement. Unless otherwise specified in a written agreement, CalmSettle retains ownership of all pre-existing materials, tools, methodologies, and know-how used in the performance of Services, while the Client retains ownership of its pre-existing materials and receives a perpetual, royalty-free license to use the deliverables for their intended business purpose.

User Content and Submissions

The Site may allow you to submit, upload, publish, or otherwise transmit content, including but not limited to messages sent through contact forms, project briefs, feedback, comments, and other materials (collectively, User Content). You retain ownership of any intellectual property rights that you hold in your User Content.

By submitting User Content to CalmSettle, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, and process your User Content solely for the purpose of providing, maintaining, and improving the Services and responding to your inquiries. This license terminates when you delete your User Content or your account, except to the extent the content has been incorporated into project deliverables or retained for legal compliance.

You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to submit your User Content, and that your User Content does not infringe, misappropriate, or violate any third-party intellectual property, privacy, or publicity rights.

Acceptable Use Policy

You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site or Services in any way that violates any applicable federal, state, local, or international law or regulation.
• Transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including junk mail, chain letters, spam, or similar solicitations.
• Impersonate or attempt to impersonate CalmSettle, a CalmSettle employee, another user, or any other person or entity.
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which may harm CalmSettle or users of the Site.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission.
• Otherwise attempt to interfere with the proper working of the Site or Services.

CalmSettle reserves the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this Acceptable Use Policy, including reporting such violations to law enforcement authorities.

Fees and Payment Terms

Fees for CalmSettle Services are specified in individual service agreements, statements of work, or project proposals. All fees are quoted and payable in United States Dollars (USD) unless otherwise agreed in writing. Fees are exclusive of applicable taxes, which shall be added to invoices where required by law.

Payment terms are defined in the applicable service agreement. Unless otherwise specified, invoices are payable within thirty (30) calendar days of the invoice date. Late payments may accrue interest at the rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is lower. CalmSettle reserves the right to suspend Services if payment is more than fifteen (15) days past due and the Client has been notified of the overdue amount.

All fees paid are non-refundable except as expressly provided in the applicable service agreement or as required by applicable law. In the event of a dispute regarding fees, the Client must notify CalmSettle in writing within fifteen (15) days of the invoice date; failure to do so constitutes acceptance of the invoice as accurate.

Confidentiality

During the course of a service engagement, each party may disclose to the other certain non-public, proprietary, or confidential information. The receiving party agrees to: (a) protect the confidentiality of the disclosing party’s Confidential Information using the same degree of care that it uses to protect its own confidential information of like nature, but in no event less than reasonable care; (b) use the Confidential Information solely for the purpose of performing its obligations or exercising its rights under these Terms and the applicable service agreement; and (c) limit access to the Confidential Information to its employees, contractors, and agents who have a need to know and who are bound by confidentiality obligations at least as restrictive as those contained herein.

Confidential Information does not include information that: (i) is or becomes publicly available through no fault of the receiving party; (ii) was rightfully in the receiving party’s possession without restriction before receipt from the disclosing party; (iii) is rightfully disclosed to the receiving party by a third party without restriction; or (iv) is independently developed by the receiving party without use of or reference to the Confidential Information.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall CalmSettle, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the Site or Services, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, even if CalmSettle has been advised of the possibility of such damages.

CalmSettle’s total aggregate liability to you for all claims arising out of or relating to these Terms or the Services, whether in contract, tort, or otherwise, shall not exceed the total amount of fees paid by you to CalmSettle during the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred United States dollars (USD $100.00) if you have not paid any fees during that period.

Indemnification

You agree to defend, indemnify, and hold harmless CalmSettle, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Site or Services, including but not limited to your User Content; (c) your violation of any third-party right, including any intellectual property, privacy, or publicity right; or (d) your violation of any applicable law, rule, or regulation.

CalmSettle reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with CalmSettle in asserting any available defenses. You shall not settle any claim subject to indemnification without CalmSettle’s prior written consent.

Termination

Termination by You: You may terminate these Terms at any time by ceasing all use of the Site and Services and, if applicable, closing your account. For active service engagements, termination shall be governed by the terms of the applicable service agreement.

Termination by CalmSettle: We may terminate or suspend your access to the Site and Services, with or without cause, with or without notice, effective immediately. Grounds for termination include but are not limited to: (a) breach of any provision of these Terms; (b) conduct that we believe may expose CalmSettle to legal liability or harm; (c) requests by law enforcement or other government agencies; (d) discontinuance or material modification of the Services; or (e) unexpected technical or security issues.

Effect of Termination: Upon termination, your right to access and use the Site and Services shall immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, limitation of liability, indemnification, confidentiality, governing law, and dispute resolution.

Disclaimers and Warranties

The Site and Services are provided on an as is and as available basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, CalmSettle expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

CalmSettle does not warrant that: (a) the Site or Services will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Site or Services are free of viruses or other harmful components; or (d) the results of using the Services will meet your requirements or expectations.

Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

Informal Resolution: Before initiating any formal legal proceeding, you agree to first contact CalmSettle and attempt to resolve the dispute informally. You may contact us at feedback@calmsettle.buzz. Both parties agree to negotiate in good faith for a period of at least thirty (30) days from the date the dispute is first raised.

Arbitration: If the dispute is not resolved through informal negotiation, it shall be submitted to binding arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC). The arbitration shall take place in Yichang, Hubei Province, China, and shall be conducted in English. The arbitral award shall be final and binding on both parties. Judgment on the award may be entered in any court having jurisdiction.

Exceptions: Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm, including intellectual property infringement or misappropriation of trade secrets.

Changes to These Terms

CalmSettle reserves the right to modify or replace these Terms at any time at our sole discretion. When we make changes, we will update the Effective Date at the top of this page and post the revised Terms on the Site. For material changes, we will provide additional notice, which may include sending an email to registered users or displaying a prominent notice on the Site.

Your continued use of the Site or Services after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must discontinue use of the Site and Services. It is your responsibility to review these Terms periodically for updates.

For Clients with active service agreements, changes to these Terms shall not retroactively modify the terms of any executed service agreement unless mutually agreed in writing.

Contact Information and Notices

For questions, concerns, or legal notices regarding these Terms of Service, please contact CalmSettle through any of the following channels:

• Email: feedback@calmsettle.buzz
• Phone: +1 (628) 296-8345
• Postal Address: Unit 1, Floor 1, No. 82, Group 8, Sangshuhe Village, Anfusi Town, Zhijiang, Yichang — 443000, China (CN)
• Website: www.calmsettle.buzz

All notices from you to CalmSettle must be in writing and delivered by email or by certified postal mail. Notices from CalmSettle to you may be sent to the email address associated with your account or posted on the Site. Notices sent by email shall be deemed received on the business day following the day of transmission, provided no bounce-back or delivery failure notification is received.